Change is Coming!
We’re pleased to announce an upgrade to our core processing system. The Credit Union’s core processing system is the technological foundation that powers all of the services that you rely on. By upgrading our core, we can improve our products and services – meeting your banking needs with greater convenience and specialization. In the coming weeks, you can expect to receive more information regarding our conversion.
You can look forward to these changes:
- Improved Online Banking
- New Mobile Banking App
- Updated Phone Bank Solution
We will be closed on Friday, March 1 and Saturday, March 2 for the conversion.
Online Banking and Mobile Banking platforms will not be available during this time.
Core Conversion Chart:
|Branch Hours||Closed at 5 p.m.||CLOSED||CLOSED||CLOSED||OPEN NORMAL BUSINESS HOURS|
|Online until 5 p.m.||UNAVAILABLE||UNAVAILABLE||UNAVAILABLE||
Online Banking Available
(New Mobile App Available for Download)
|Debit Cards||No interruption in service||
||No interruption in service|
|Balance Inquiries and General Information||Inquiries Available until 5 p.m.||UNAVAILABLE||UNAVAILABLE||UNAVAILABLE||Transaction and Deposit information will be available|
||No interruption in service||No interruption in service||No interruption in service||No interruption in service||No interruption in service|
|Telephone Services||Available until 5 p.m.||UNAVAILABLE||UNAVAILABLE||UNAVAILABLE||AVAILABLE|
Frequently Asked Questions:
What should I do to prepare?
You should have to do very little. Perform your normal online banking activities before the close of business Thursday, February 28th. Because many of our services will be unavailable after we close Thursday, February 28th, until we re-open Monday, March 4, we recommend that you look ahead regarding any financial matters and take care of any business before the close of business Thursday, February 28th
Online Bill Pay will not be accessible Feb 25th - March 3rd. New payments may be scheduled starting March 4th.
Please keep an eye out for our emails, which we'll be sending regularly throughout the process.